Free shipping on orders over $110! Ships as early as tomorrow!

FAQs

What is a vape?

A vape is an electronic device that, unlike a traditional cigarette, does not burn tobacco leaves. Instead, it heats a liquid using electricity to produce vapor, which is then inhaled. It features a variety of flavors, such as fruit and mint, and is characterized by the fact that it leaves little to no lingering odor.

Does it contain nicotine?

All vapes from Puffing Kiwi Japan are nicotine-containing vapes.
While only non-nicotine vapes are sold in stores in Japan, it is permitted to import nicotine-containing vapes for personal use within regulated limits from websites of overseas corporations like ours. For more details, please refer to "Shipping Policy."

How long does delivery take after I place my order?

Orders are shipped as early as the next day. As we ship from New Zealand, please allow approximately 2-3 weeks for delivery. For more details, please refer to our "Shipping Policy."

Is the vape disposable?

All vapes handled by Puffing Kiwi Japan are rechargeable and reusable. After purchasing a device or a starter kit that includes a device, you only need to purchase replacement pods for subsequent uses.

*Please choose the replacement pods that are compatible with your device.

Does it have a child lock feature?

The New Zealand products handled by Puffing Kiwi are equipped with a child-lock function. To prevent accidental operation, please set the child lock when not in use and store the product out of the reach of children.

  • Reliable New Zealand quality

    All our products meet New Zealand's strict standards. With natural flavors and high-quality devices, even first-time users can enjoy our nicotine vapes with peace of mind.
  • Speedy Delivery - As Early As the Next Day!

    If it's a business day excluding Saturdays, Sundays, and public holidays, we ship from New Zealand as early as the next day. We strive for polite and speedy service.
  • Quality chosen worldwide in Japan

    Puffing Kiwi, with six stores in New Zealand, is cherished worldwide as a select shop offering carefully curated products. Many customers also use our services in Japan.
  • Easy and reliable Japanese support via LINE

    Our Japanese staff on site will answer your questions in Japanese. Please feel free to contact us on LINE if you have any questions.
    Puffing Kiwi Japan Official LINE 

We do not sell to anyone under the age of 20.